The challenge
Shopify-style tools could support online sales, but the business needed deeper control over store operations, billing, inventory, reports, wallets, referrals, and staff workflows.
Adding POS billing, shared inventory, advanced reporting, or custom operational logic through external apps would have increased cost and complexity while leaving the team dependent on someone else's product boundaries.
The goal was to build a platform around the jewellery business itself: online customers, physical branches, sales employees, stock accountability, and back-office decisions.
Customer commerce
Catalogue browsing, cart, checkout, payment, account, order history, wallet, and referrals.
Branch sales
POS billing, customer lookup, product search, sales representative selection, and in-store orders.
Admin operations
Products, stock, orders, customers, staff, reports, content, roles, and daily controls.
Admin control is the core product
The customer website is the visible layer. The admin system is where the business runs.
Daily operations in one place
The admin platform gives the team central control across catalogue management, order review, customer records, stock updates, employee activity, reports, content, and settings.
- Products, categories, variants, and images
- Orders, returns, refunds, and customer profiles
- Branch stock, adjustments, audits, and barcodes
- Coupons, referrals, wallets, roles, and reports
Catalogue control
Products, categories, collections, variants, images, barcodes, pricing, and branch-level stock stay under one operating surface.
- Product records
- Variant stock
- Barcode data
- Collections
Order operations
Online purchases, in-store bills, returns, refunds, customer records, coupons, wallet activity, and referrals can be reviewed centrally.
- Online orders
- POS orders
- Returns
- Wallets
Business visibility
Reports, sales performance, employee activity, consultations, notifications, and settings give the team a clearer daily picture.
- Reports
- Sales reps
- Roles
- Settings
Admin modules delivered
- Product, category and collection management
- Product variants and image handling
- Barcode management
- Inventory and stock adjustments
- Stock audits and movement history
- Online and in-store orders
- POS billing
- Returns and refunds
- Customer profiles and addresses
- Wallet transactions and referrals
- Coupons, reviews and notifications
- Sales representatives
- Roles and permissions
- Reports and platform settings
POS and inventory share the same foundation
In-store billing was built into the main platform instead of being treated as an external tool.
One inventory record across channels
Online orders and branch sales affect the same stock model, giving the business one source of truth for product availability, reserved quantities, returns, and stock movement.
- Identify or create the customer
- Add products by search or barcode
- Assign the sales representative
- Create the in-store order
- Update inventory and reporting
A clear customer store for a large catalogue
The public experience helps customers browse jewellery, review variants, add products to cart, apply benefits, and complete checkout on mobile or desktop.
Shopping features
The catalogue supports category browsing, product search, filters, wishlist, cart, coupons, addresses, online payment, order tracking, wallet benefits, referrals, and reviews.
- 1,700+ products
- Collections
- Wishlist
- Checkout
From planning to launch in three months
Cret Studio handled the complete product lifecycle, from business modelling to deployment and ongoing maintenance.
- MapRetail branches, online orders, stock movement, staff responsibilities, and reporting needs.
- DesignCustomer journeys, POS flow, admin modules, role boundaries, and operational screens.
- BuildStorefront, admin, POS, backend APIs, database logic, payment flow, and integrations.
- LaunchProduction deployment, monitoring, fixes, documentation, and continued platform improvements.
Our involvement
- Business and product planning
- Platform architecture
- UI and UX design
- Customer website development
- Admin and POS development
- Backend APIs and business logic
- Database architecture
- Payment and operational integrations
- Production deployment
- Ongoing maintenance
The result
Laxminarayan Pearls now owns a commerce and retail platform that follows its real operational model instead of forcing the business into a generic CMS structure.
- 3 months
- From product planning to live deployment
- 1 system
- Customer store, branch POS, inventory, and admin operations
- 1,700+
- Products structured for online catalogue discovery
- Owned
- Custom features and modules without CMS restrictions
